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Terms and Conditions


*The offer for 5 Years FREE scheduled servicing is applicable only to customers who purchased a new vehicle from Indooroopilly Volkswagen purchased after 15/04/2024 and delivered by 30/06/2024. The free scheduled servicing offer covers the first 5 years or 15,000 KM/ per 12 month period, whichever comes first, from the date of purchase. The offer includes the cost of labour and standard service items for scheduled maintenance, as outlined in the Volkswagen recommended maintenance schedule. Any additional services or repairs beyond the standard scheduled maintenance are not covered under this offer and will be the responsibility of the vehicle owner. To utilise the free scheduled servicing offer, customers must schedule their service appointments at Indooroopilly Volkswagen’s authorised service centre. The offer is non-transferable and is only applicable to the original purchaser from  Indooroopilly Volkswagen. Indooroopilly Volkswagen reserves the right to terminate or modify this offer at any time without prior notice. covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from when the vehicle is first reported in our system as ‘sold’. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions.

^All Volkswagen Genuine Parts® come with a 2 year unlimited kilometre warranty. Conditions and exclusions apply, see www.volkswagen.com.au/warranty for details. Your rights under this warranty are provided in addition to, and in some cases overlap with, consumer guarantees under Australian Consumer Law and do not limit or replace them.

#Service Initiated Roadside Assistance (SIRA) can take up to 48 hours to be applied to your vehicle. SIRA membership is provided by by 365 Assistance Pty Ltd ABN 59 160 076 200 trading as ‘365 Assistance’ (‘365’). Whenever you request roadside vehicle assistance under your SIRA membership, you will be making that request to 365 Assistance, who will provide the services on the terms and conditions available at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/roadside-assist.html....

*The offer for 5 Years FREE scheduled servicing is applicable only to customers who purchased a new vehicle from Indooroopilly Volkswagen purchased after 15/04/2024 and delivered by 30/06/2024. The free scheduled servicing offer covers the first 5 years or 15,000 KM/ per 12 month period, whichever comes first, from the date of purchase. The offer includes the cost of labour and standard service items for scheduled maintenance, as outlined in the Volkswagen recommended maintenance schedule. Any additional services or repairs beyond the standard scheduled maintenance are not covered under this offer and will be the responsibility of the vehicle owner. To utilise the free scheduled servicing offer, customers must schedule their service appointments at Indooroopilly Volkswagen’s authorised service centre. The offer is non-transferable and is only applicable to the original purchaser from  Indooroopilly Volkswagen. Indooroopilly Volkswagen reserves the right to terminate or modify this offer at any time without prior notice. covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from when the vehicle is first reported in our system as ‘sold’. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions.

^All Volkswagen Genuine Parts® come with a 2 year unlimited kilometre warranty. Conditions and exclusions apply, see www.volkswagen.com.au/warranty for details. Your rights under this warranty are provided in addition to, and in some cases overlap with, consumer guarantees under Australian Consumer Law and do not limit or replace them.

#Service Initiated Roadside Assistance (SIRA) can take up to 48 hours to be applied to your vehicle. SIRA membership is provided by by 365 Assistance Pty Ltd ABN 59 160 076 200 trading as ‘365 Assistance’ (‘365’). Whenever you request roadside vehicle assistance under your SIRA membership, you will be making that request to 365 Assistance, who will provide the services on the terms and conditions available at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/roadside-assist.html. The terms and conditions contain exclusions and limitations.